Email Handling Security

Don't Take the Bait


Published on 03/06/2024

Exercise Caution with Attachments and Links:

  • Don't Click Blindly: Never click on links or open attachments in emails unless you are completely certain they are safe. This is true even if the email seems to be from someone you know.
  • Hover Before Clicking: Hover your mouse over links to preview the actual URL. If it looks suspicious or doesn't match the expected website, don't click.
  • Verify with the Sender: If you receive an email with an unexpected attachment or link, contact the sender directly (through a different channel if possible) to confirm they intended to send it.

Recognizing Phishing Attempts:

  • Sense of Urgency: Phishing emails often create a false sense of urgency to pressure you into acting quickly without thinking. Be suspicious of emails that demand immediate action.
  • Requests for Personal Information: Legitimate companies rarely ask for sensitive information (like passwords, credit card numbers, or social security numbers) via email.
  • Generic Greetings: Be wary of emails that use generic greetings like "Dear Customer" instead of your name.
  • Suspicious Links or Domains: Look closely at the URLs in emails. Phishing links often mimic legitimate websites but have subtle differences in spelling or domain extensions.
  • Grammar and Spelling Errors: Many phishing emails originate from non-native English speakers and contain grammatical errors or misspellings. While not always a definitive sign, it's a red flag.

Utilizing Spam Filters:

  • Enable and Configure: Most email providers have built-in spam filters. Ensure yours is enabled and adjust its settings to your comfort level.
  • Whitelisting and Blacklisting: Consider whitelisting trusted senders and blacklisting known spam sources to further refine your filter.

Reporting Suspicious Activity:

  • Report to Your Provider: If you receive a spam or phishing email, report it to your email provider. This helps them improve their filters and protect other users.
  • Report Phishing Attempts: If you suspect an email is a phishing scam, report it to the Anti-Phishing Working Group (APWG) or the Federal Trade Commission (FTC).

Enhancing Email Account Security:

  • Strong Passwords: Use strong, unique passwords for your email accounts. Avoid using easily guessable information like birthdays or pet names.
  • Two-Factor Authentication (2FA): Enable 2FA whenever possible. This adds an extra layer of security by requiring a code from your phone or another device to log in.
  • Regularly Update Software: Keep your email client and operating system up-to-date with the latest security patches.
  • Beware of Public Wi-Fi: Avoid accessing sensitive information or clicking on links in emails while connected to public Wi-Fi networks, as these can be less secure.

Additional Tips:

  • Be Skeptical: Approach unsolicited emails with skepticism. If an offer seems too good to be true, it probably is.
  • Educate Yourself: Stay informed about the latest phishing scams and techniques.
  • Use Antivirus Software: A good antivirus program can help protect you from malware that might be delivered via email attachments.
  • Trust Your Instincts: If something feels off about an email, trust your gut and don't click on anything.

By following these comprehensive guidelines, you can significantly reduce your risk of falling victim to email-based attacks. Remember, staying vigilant and informed is your best defense.

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